Ensuring sensitive financial, personal, or health-related information is secure during emergency access can be challenging. Our Emergency Repair module is an emergency access management (EAM) solution that grants fully controlled, documented, and auditable emergency access.
Emergency Repair ties emergency access and any changes made to the specific user’s ID, allowing users to get the emergency access they need rapidly without leaving your system vulnerable to unmonitored activity.
Since support is decentralized and tied to specific support events, Emergency Repair decreases the related administrative overhead and costs by streamlining the process for resolving IT production problems, thereby eliminating the need for full-time, live support for maintenance user access.
Since all system activity is based on the user's ID and SAP roles, Emergency Repair provides you with complete visibility in "high risk" system support activities.